About us
We work with teams to deliver better products with a laser focus
on three pillars for success
User research and
product discovery
Immersing teams in the customer problem space to make informed product decisions
CROSS-FUNCTIONAL TEAM
PRODUCT VISIONING
Tapping into your team’s unique strengths to drive strategy and product direction
team alignment
and key results
Cultivating collaboration and team genius to maximize buy-in and team velocity
Trusted by
Leadership Team
.
Christine Perfetti, M.S.
Founder
Christine Perfetti has spent 20 years refining the qualitative and qualitative research practices she leverages to help her clients understand their users and customers. She has dedicated her career to understanding what makes people tick: what drives and motivates their actions and decisions.
Christine worked as Vice President and Head of Product at User Interface Engineering. She then built and managed Customer Insights teams at two top technology companies, Carbonite and Acquia. Most recently, Christine established the customer research program at GoFundMe, the fundraising platform that provides a social safety net for millions of people.
Stephanie Gerber Wilson, Ph.D.
Partner
Stephanie Gerber Wilson has been a marketing and strategic communications professional for 25 years. She works with clients to understand the competitive landscape, the total addressable market, and opportunities to achieve a best-in-class experience for their customers.
Stephanie is also the founder of two nonprofit organizations specializing in political messaging and social media advocacy. She served as the founding Assistant Director at the Schusterman Center for Israel Studies and then ran several research centers at Brandeis International Business School. She holds an MA and PhD in Near Eastern and Judaic Studies.
Andrew Duchon, Ph.D.
Partner
Andrew Duchon is a leader in product analytics and data science with expertise in product metrics, business intelligence, and news analysis. Andrew worked as a Senior Director of Data Science at Diligent, Manzama, and Jama Software.
He has spent his career guiding clients in understanding their organization-wide data capabilities. Andrew specializes in collecting and tracking product usage data and leveraging qualitative and quantitative data to establish audience segments and user personas. Andrew holds a Ph.D. in Cognitive Science from Brown University.