Training and Workshops

A weekly Product Discovery and Insights Day is one of the best ways to immerse a cross-functional product team in the customer problem space. When teams are looking to ramp up their discovery practices, I recommend they start here. Regularly scheduled Discovery Days enables all product team members and stakeholders to consistently dedicate time to hearing from prospects, users and customers. When leading teams at Carbonite, we named our Discovery Day “URTH” for User Research Thursdays. At Acquia, we called the day “SURF” for Super User Research Fridays. As an organization’s discovery practices mature, the product teams will often dedicate weeks to specific product and UX outcomes they have prioritized in their roadmaps. This approach provides insight and transparency across the organization on how the teams are ideating on solutions to drive business and product results. In what ways do you immerse your teams in product discovery?

Jumpstart an Organization-wide User Research Program

Organizations find starting a research program and interacting with customers time-consuming and costly, causing friction.

But now, they realize the value in it.  Join my workshop to learn a proven approach I have used to establish research programs at GoFundMe, Harvard Business Review, TuneIn, Carbonite, Acquia, and others.

Christine Perfetti presenting
GenAI and Research Training

Putting GenAI to the Test: Understanding the Impact on User Research Practices and Beyond

GenAI gives researchers an opportunity to optimize their user research practices. But in what ways does it help and where does it present risks?

Join Christine Perfetti and Andrew Duchon for a two-day training cohort on June 11 and June 18 where  they will walk attendees through real market and UX research use cases. We will supply attendees with sample data to explore their own use cases.

Sign up  by June 4 for $245 – $100 off the final registration price.

The Product Visioning Workshop

Do you need help defining a long-term product vision and prioritizing roadmap opportunities?

This workshop will guide your team through the steps of creating a long-term vision, establishing consensus and buy-in, and prioritizing focus areas to improve your product.

Your product managers will come away with the skills to align  product opportunities with your organization’s long-term strategy.

Product visioning and ideation
Product Discovery workshop

Customer Discovery: Uncovering Breakthrough Insights

Learn innovative user research methods from top institutions and companies such as GoFundMe, Harvard Business School, Wistia, and Penn Medicine.

Discover techniques like Jobs-to-be-Done, Personas, and Ethnographic Field Studies to deliver breakthrough product insights.

I will guide you through all aspects of research techniques, including field studies, one-on-one interviews, diary studies, and inherent value studies.

Christine Perfetti

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info@perfettimedia.com

4532 Cherry Hill Road, Arlington VA 22207