4-Week Customer Discovery Sprint for Startups and Scaleups

Transform your business and awaken your executives and teams to the needs of customers

Lightning Talk: Drive Customer Discovery with Strategic Research

Lead your organization to become the foremost expert in your users and customers

In this lightning talk, Christine Perfetti and Jared Spool share their biggest recommendations for gaining a deep understanding of users and customers that will guide business and product decisions at the highest level of your organization.

Work with UX Research Pioneer, Christine Perfetti

Learn everything you need to move your business, product, and design strategy forward in a four-week sprint

Christine Perfetti built the strategic research programs at GoFundMe, Carbonite, Acquia, Penn Medicine, and TuneIn, among others.

After coaching and advising dozens of organizations on jumpstarting research programs, Christine established the Customer Discovery Sprint, a four-week strategic research process for Startups and Scaleups. This process gives you everything you need to generate breakthrough insights and demonstrate value to the stakeholders who matter the most.

During the sprint, we uncover powerful findings and insights to drive business decisions and guide product strategy. Throughout the four week sprint, Christine will train and coach your internal teams to conduct research that leads to real impact.

“Christine Perfetti coached our team to establish a customer research competency across GoFundMe. Christine’s insights were instrumental in guiding our product strategy and roadmap priorities. A customer-centric approach to product planning is now core to our business.”

– Daniel Cox, VP and Head of Product Management, GoFundMe